Category: Digital Services Providers

In my earlier blog, “How to Choose the Right Agentic AI Operating Model,” I explored a question that is becoming increasingly important as enterprises move beyond AI experimentation: The question is no longer simply which AI agent platform to buy. It is which operating model will allow AI agents to create value at enterprise scale.

Every week, I speak with executives who are eager to deploy AI agents. Their questions often revolve around technology: Which LLM should we use? Should we build with open-source frameworks or buy a commercial platform? How many agents do we need? These are valid questions, but they are rarely the first ones organizations should ask.